Shipping & Returns

Shipping Methods

We offer several shipping options to meet your needs:

• Standard Shipping: 5-7 business days - $5.99 (Free on orders over $50)
• Express Shipping: 2-3 business days - $12.99
• Overnight Shipping: 1 business day - $24.99
• International Shipping: Varies by destination - Calculated at checkout

Processing Time

Orders are typically processed within 1-2 business days. During peak seasons or sales events, processing time may be longer. You'll receive a confirmation email once your order has been shipped.

International Shipping

We ship to most countries worldwide. International orders may be subject to customs fees and import duties, which are the responsibility of the recipient. Delivery times for international orders vary depending on the destination but typically range from 7-21 business days.

Order Tracking

Once your order has been shipped, you'll receive an email with a tracking number. You can use this number on the carrier's website to track your package. Alternatively, you can log into your account on our website and view your order status in the "My Orders" section.

30-Day Return Policy

We offer a 30-day return policy from the date of delivery. If you're not satisfied with your purchase, you can return it for a full refund or exchange.

The item must be unused, in the same condition that you received it, and in the original packaging. Please note that shipping costs are non-refundable.

How to Initiate a Return

To initiate a return, please follow these steps:

1. Log into your account and go to "My Orders"
2. Select the order you wish to return
3. Click on "Return Items" and follow the instructions
4. Print the return label and package your items
5. Drop off the package at the designated shipping location

Refund Process

Once we receive and inspect your return, we'll process your refund within 5-7 business days. The refund will be issued to your original payment method. Please note that it may take additional time for the refund to appear in your account, depending on your bank or credit card company.

Exchanges

If you'd like to exchange an item for a different size, color, or style, please initiate a return for the original item and place a new order for the desired item. This ensures you get the item you want as quickly as possible.

Damaged or Defective Items

If you receive a damaged or defective item, please contact our customer service team within 48 hours of delivery. We'll arrange for a replacement to be sent to you at no additional cost.

Incorrect Items

If you receive an item that you didn't order, please contact our customer service team immediately. We'll arrange for the correct item to be sent to you and provide a prepaid return label for the incorrect item.

Final Sale Items

Items marked as "Final Sale" cannot be returned or exchanged. These items will be clearly marked on the product page and in your shopping cart.